For the sustainability of SAP operations
Continuous expert support is needed.
Once SAP systems are deployed, ensuring stable and efficient operations requires continuous expertise.
During this process:
-
Quick answers to technical and functional questions.
-
Regular management of requests and problems arising in the system.
-
Continuously improving the system through minor enhancements directly impacts operational efficiency.
Redigo Assist™ offers a continuous and structured expertise model to support your SAP operations.
With this model:
-
You can have regular access to the expertise you need.
-
You can manage your requests and problems in a systematic way.
-
You can make your system more efficient by continuously improving it.
This ensures your SAP operations run smoothly and your business processes continue securely.
How Does It Work?

Support
Technical and functional support is provided for SAP modules.
-
Module-based consulting
-
Technical questions
-
Integration support
1
Govern
All requests and issues are managed in a structured manner.
-
Ticket & incident management
-
Prioritization
-
Solution tracking
2
Improve
Sistem performansını artırmaya yönelik öneriler geliştirilir.
-
Küçük ve orta ölçekli geliştirmeler
-
Süreç iyileştirme önerileri
-
Optimizasyon aksiyonları
3
Reporting
The work carried out is reported regularly.
-
Monthly support report
-
Resolution records
-
Improvement suggestions
4
What Do We Offer?
-
Technical and functional support services for SAP modules.
-
Ticket and incident management, and systematic tracking of requests.
-
Expert support for coding, integration, and system questions.
-
Implementing small and medium-scale developments.
-
Submission of process and system improvement suggestions.
-
Preparation of monthly support reports.
-
Documentation of ticket and resolution records.
-
Regular improvement suggestions and action outcomes
Who is it suitable for?
-
Companies that need external support for SAP systems
-
Organizations with limited internal resources
-
Organizations that want to continuously improve their SAP processes
Project Duration Model
Monthly subscription model (man/day packages according to need)
The study is structured according to the size and scope of the institution.


